TEL Aftermarket Support
We at TEL believe in providing solutions to customers and customer support is the core principle that guides the design of our aftermarket support systems. TEL aftermarket channels and their network are designed to ensure that quality service is available at a reasonable cost.
Customer Support Engineers (CSE)
Training / Awareness
and Product Feedback Support
Ensuring early resolution of warranty
complaints and monitor service quality
of Authorized Service Centres (ASC)
Authorised Service Centres (ASC)
ASCs, established and monitored by TEL, are equipped with all the necessary tools and equipment. The technicians are TEL trained and have stock of TEL’s genuine parts required for providing top quality, efficient, timely and cost-effective service to customers.
Advantages of TEL ASCs
Availability of Genuine
Equipped with service and trained
manpower to ensure quality service
Offers complaint diagnosis
and failure analysis service
Distributors ensure supply of turbocharger assembly and parts for retail sale. A network of 5 distributors with over 130 branches, provides the largest distribution channel for spares requirement in the aftermarket.